Privacy policy

Privacy Policy

Last updated: September 5, 2026

JH Global Trade LLC (“JH,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit jhglobaltrade.com, purchase our products, create an account, contact us, interact with our marketing, or otherwise use our services.

Our online store is powered by Shopify.

1. Personal Information We Collect

Depending on how you interact with JH, we may collect the following categories of information.

Information You Provide

This can include:

  • name;

  • email address;

  • telephone number;

  • billing and shipping address;

  • account information;

  • products ordered;

  • order and transaction information;

  • customer-service communications;

  • reviews, feedback, photographs, or other content you voluntarily submit;

  • marketing preferences; and

  • information you voluntarily provide through forms or promotions.

Payment Information

Payments are processed through Shopify and applicable payment providers.

JH generally does not receive or store your complete payment-card number. Payment providers process payment information according to their own privacy and security practices.

Information Collected Automatically

When you use our website, Shopify and other technologies used by the store may automatically collect information such as:

  • IP address;

  • browser and device information;

  • operating system;

  • approximate location derived from technical information;

  • pages viewed;

  • referring website;

  • products viewed;

  • cart and checkout activity;

  • interactions with the website;

  • cookie or similar technology identifiers; and

  • information used for fraud prevention, analytics, security, and website functionality.

2. How We Use Personal Information

We may use personal information to:

  • process, fulfill, ship, and manage orders;

  • process payments;

  • provide free U.S. delivery and shipping services;

  • communicate order and tracking information;

  • respond to questions and customer-service requests;

  • administer returns and refunds;

  • maintain customer accounts;

  • prevent fraud, abuse, and unauthorized transactions;

  • operate, maintain, secure, and improve our website;

  • understand how customers use the store;

  • measure store and marketing performance;

  • provide offers, advertising, or marketing where permitted;

  • maintain business and financial records;

  • enforce our Terms of Service and store policies; and

  • comply with legal, tax, regulatory, and law-enforcement obligations.

We seek to collect and use information that is reasonably necessary for these purposes.

3. Shopify

Our store is hosted and powered by Shopify.

Shopify processes personal information in connection with functions including:

  • storefront operation;

  • checkout;

  • customer accounts;

  • payments;

  • fraud prevention;

  • analytics;

  • Shop and Shop Pay features;

  • order processing; and

  • other Shopify services we choose to enable.

Shopify may process information independently under its own privacy policies as well as on our behalf.

You can review Shopify's privacy information through Shopify's own privacy resources.

4. Cookies and Similar Technologies

Our store uses cookies and similar technologies that are necessary for website functions such as:

  • keeping products in your cart;

  • remembering preferences;

  • maintaining secure checkout sessions;

  • fraud prevention; and

  • localization.

Depending on the services enabled on our store and your privacy choices, cookies or similar technologies may also be used for:

  • analytics;

  • measuring advertising performance;

  • understanding visitor behavior; and

  • personalized or targeted advertising.

Shopify identifies necessary storefront cookies as well as analytics and advertising technologies that may operate on Shopify-powered stores.

Where required, you may be offered controls to accept, reject, or manage non-essential tracking technologies.

Browser settings may also allow you to block or delete cookies, although doing so can affect website functionality.

5. Analytics, Advertising, and Social Platforms

We may use services provided by companies such as Shopify, Google, Meta/Facebook/Instagram, TikTok, and other marketing or analytics providers when those services are enabled.

These services may receive information such as:

  • device identifiers;

  • IP address;

  • browser information;

  • page visits;

  • product interactions;

  • advertising interactions; and

  • purchase or conversion information.

The exact information processed depends on the integrations and privacy settings enabled at the time of your visit.

Third-party providers process information under their own privacy policies and contractual arrangements with JH.

6. When We Disclose Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business.

These may include:

  • Shopify;

  • payment processors;

  • shipping carriers;

  • fulfillment providers;

  • email and communication providers;

  • analytics providers;

  • advertising and marketing platforms;

  • website and technology providers;

  • fraud-prevention and security services;

  • accountants, attorneys, insurers, or professional advisers; and

  • government authorities when disclosure is legally required.

We may also disclose information in connection with a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar business transaction.

7. Sale, Sharing, and Targeted Advertising Choices

JH does not sell personal information for cash in the ordinary meaning of the word “sell.”

However, certain privacy laws can define “sale” or “sharing” more broadly and may include disclosure of identifiers or online activity to advertising partners for targeted or cross-context behavioral advertising.

If our use of advertising or tracking technology qualifies as a sale, sharing, or targeted advertising under applicable law, eligible consumers may have the right to opt out.

Where required, JH or Shopify will provide an accessible privacy or data-sharing opt-out mechanism.

Connecticut residents covered by the Connecticut Data Privacy Act may have rights to opt out of the sale of personal data and processing for targeted advertising, and covered businesses must honor qualifying opt-out preference signals such as Global Privacy Control.

8. Global Privacy Control and Preference Signals

Where applicable law requires us to recognize an approved opt-out preference signal, including Global Privacy Control (GPC), we will honor that signal through the privacy tools available on our Shopify store when properly configured.

Connecticut has required covered controllers to honor qualifying opt-out preference signals since January 1, 2025.

9. Your Privacy Rights

Depending on where you live and whether a particular privacy law applies to JH's processing of your information, you may have rights including:

  • confirming whether we process your personal information;

  • accessing personal information we maintain about you;

  • correcting inaccurate information;

  • requesting deletion;

  • receiving a portable copy of certain information;

  • opting out of certain targeted advertising;

  • opting out of certain sales or sharing of personal information;

  • withdrawing consent where processing depends on consent; and

  • appealing certain decisions where applicable law provides an appeal right.

Connecticut law provides covered consumers rights that include access, correction, deletion, portability, and certain advertising/data-sale opt-outs.

These rights are subject to applicable legal exceptions.

10. How to Submit a Privacy Request

To make a privacy request, contact:

jen@jhglobaltrade.com

Please include enough information for us to reasonably verify your identity and understand the request.

We may request additional information when reasonably necessary to verify that the request relates to you.

We will respond within the period required by applicable law.

We will not unlawfully discriminate against you for exercising a privacy right.

11. Marketing Communications

If you receive promotional email from JH, you can unsubscribe by using the unsubscribe option included in the message.

Opting out of marketing does not prevent us from sending non-promotional communications that are necessary for transactions, such as:

  • order confirmations;

  • shipping updates;

  • customer-service communications;

  • return information; and

  • important account or policy notices.

12. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Policy, including:

  • completing transactions;

  • maintaining required business records;

  • customer service;

  • fraud prevention;

  • dispute resolution;

  • tax and accounting requirements;

  • legal compliance; and

  • enforcement of agreements.

Different categories of information may be kept for different periods.

Shopify and other service providers may maintain information according to their own retention requirements and agreements with us.

13. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Our store also relies on Shopify and other service providers for significant portions of the technical and payment infrastructure.

No internet transmission or data-storage method can be guaranteed to be completely secure.

14. Children's Privacy

Our website and products are intended for a general adult shopping audience and are not directed to children.

We do not knowingly seek to collect personal information directly from children for targeted advertising or data-sale purposes.

If you believe a child has submitted personal information to us inappropriately, contact us at jen@jhglobaltrade.com.

Applicable laws provide additional protections for minors, including restrictions on targeted advertising and sales of minors' personal information.

15. Sensitive Information

We do not request that customers provide sensitive personal information unless it is reasonably necessary for a specific legitimate purpose.

Please do not send medical records, government identification numbers, passwords, payment-card numbers, or other unnecessary sensitive information through ordinary email or contact forms.

16. Third-Party Links

Our website may contain links to websites, social networks, payment services, or other services operated by third parties.

JH does not control the privacy practices of third-party websites.

We encourage you to review their privacy policies before providing personal information.

17. International Visitors

Our store is operated from the United States.

If you access our Services from another country, your personal information may be processed in the United States or other countries where Shopify and our service providers operate.

Applicable legal protections and transfer mechanisms may vary by jurisdiction.

18. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies, legal requirements, or privacy practices change.

When we make changes, we will post the revised Policy and update the Last updated date.

Material changes will be handled as required by applicable law.

19. Contact Us

For privacy questions or requests:

JH Global Trade LLC
82 Litchfield Rd
Morris, CT 06763
United States

Email: jen@jhglobaltrade.com
Phone: +1 (203) 893-2544

This Privacy Policy does not limit any rights that cannot legally be waived under applicable law.