Shipping policy
Fast & reliable shipping across the USA — most orders delivered within 3–5 business days.
🚚 SHIPPING POLICY
JH Global Trade LLC
📦 Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed the next business day
- You will receive a confirmation email once your order has been placed
- A shipping confirmation with tracking information will be sent once your order ships
🚚 Shipping Rates & Delivery Times
We currently ship within the United States.
Standard Shipping
- Estimated Delivery Time: 3–5 business days
- Shipping rates are calculated at checkout or offered as part of promotions (e.g., free shipping)
Expedited Shipping (if available)
- Estimated Delivery Time: 2–3 business days
👉 Delivery times are estimates and may vary depending on your location and carrier delays.
📍 Shipping Address
Please ensure your shipping address is correct at checkout.
JH Global Trade LLC is not responsible for:
- Incorrect or incomplete addresses provided by customers
- Packages delivered to the wrong address due to incorrect information
If you need to update your address, contact us immediately at:
📧 jen@jhglobaltrade.com
📞 +1 (203) 893-2544
📦 Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status.
🚫 Shipping Delays
While we strive to deliver your order on time, delays may occur due to:
- Carrier issues (USPS, UPS, FedEx)
- Weather conditions
- High order volumes
JH Global Trade LLC is not responsible for delays caused by shipping carriers.
📬 Lost or Stolen Packages
If your package is marked as delivered but you have not received it:
- Check with neighbors or your local delivery office
- Contact the shipping carrier directly
- Reach out to us for assistance
📧 jen@jhglobaltrade.com
📞 +1 (203) 893-2544
👉 We will do our best to assist, but we are not responsible for lost or stolen packages once marked as delivered.
📦 Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery with:
- Your order number
- Clear photos of the damaged item and packaging
We will review and resolve the issue as quickly as possible.
🌎 Shipping Availability
Currently, we ship within the United States only.
For international shipping inquiries, please contact us directly.
📍 Contact Us
JH Global Trade LLC
🌐 jhglobaltrade.com
📧 jen@jhglobaltrade.com
📞 +1 (203) 893-2544